By Roger Connors
A concise version for developing and maintaining a tradition of responsibility in any respect degrees of the organization.In trip to the Emerald urban, Connors and Smith construct at the large luck of The oz. precept, Roger Connors and Tom Smith now exhibit businesses how they could swap their company tradition to create the '' tradition of accountability'' which has confirmed to be the linchpin of a profitable association , within which each employee is a pacesetter and everybody is empowered.The Emerald urban is the final word organizational vacation spot, a spot the place humans specialize in what they could do, now not on what they cannot, and the place they give the impression of being for strategies instead of supplying excuses. Connors and Smith take readers step-by-step at the trip in the course of the serious cultural levers of administration alignment, possession, suggestions, joint responsibility and training. in addition they research how one can remain ''above the line'' to nurture the recent weather and toughen confident swap. No association can get to the Emerald urban in a single day, yet they could hasten the journey with the instruments and methods provided during this booklet.
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That is what this book is about. As we take the next step to the next chapter, we look more closely at the behaviors that add up to a Culture of Accountability and at why this culture is so effective. 26 CHAPTER TWO THE EMERALD CITY BUILDING A CULTURE OF ACCOUNTABILITY In front of them, at the end of the road of yellow brick, was a big gate, all studded with emeralds that glittered in the sun. The Wonderful Wizard of Oz L. Frank Baum In The Wonderful Wizard of Oz, Dorothy and her companions have great hope that the Emerald City will be a place of answers, solutions, assistance, and success.
When people operate Above the Line, they assume full accountability. We define accountability in a highly proactive and empowering manner. " Almost unanimously, people tell us it's when something has gone wrong. " when things are working well. As a result, the notion of accountability for many employees has taken on a hard critical edge that is often negative. Yet almost all would agree that it is a foundation principle central to the effective functioning of any organization. " before it is too late, prior to deadline, in advance of the problems, and way ahead of the competition.
Finally, there is our view of true accountability, which as you will see calls for everyone throughout the entire organization to take accountability for the results of the company. That is another characteristic of a Culture of Accountability. Leaders need to seek and be open to the perspectives of others. Many an autocratic founder has sabotaged his or her company by failing to listen to reason or "let go" at the right time. An effective culture demands an openness on the part of management. This openness can be particularly beneficial - and eye-opening - in a small company.